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About This Episode

In this Bonus Next Step, Mike Byam explains how leaders can give recognition that resonates with employees and makes them feel appreciated but not create a sense of entitlement. 

1. More is more when it comes to recognition. Are we giving too much? What is the opposite of the boy who cried wealth? Does it become complacent? Does positive feedback become complacency because you give it all the time? These are thoughts we’ve all had. However, too much recognition doesn’t happen often and you simply can’t over recognize.

2. When recognizing employees, keep the ABCs in mind. The ABCs stand for the attitudes, behavior and contributions that a company needs to accomplish its mission. Encourage those behaviors in your employees. If you’re specific about the contribution and how it’s impacting things, and you’ve seen people continue to raise their game, you have to celebrate and acknowledge that.

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