1. Don’t hire people like you.
This is a common mistake business owners and leaders make, and one we made at BELAY many times early on. There’s nothing wrong with referrals, but you have to be cautious because you’ll end up with entire teams of clones. So whatever the leader needs to improve in, the team is probably weak in that same area. Encourage leaders to think intentionally and hire people not like them to fill those gaps, using communication and personality tests to help them find the additional type of people they need on the team.
2. Job descriptions are important, but they’re not everything.
It’s not about words on a piece of paper but identifying what the true need is, why you’re hiring for the role, and putting some thoughtful intent into what winning looks like for this job. In addition to the job description, make sure you have a Key Results Area (KRA) that helps each team member know what is expected of them.
3. In this Covid era of hiring, agility is incredibly important.
You might consider putting “other duties as necessary” at the top of every job description (kidding, sort of). The point is that everyone has to have the ability to quickly pivot. What works today might not work next year. And what works next year most likely won’t work 5 years from now. The older your business, the more difficult this is – as a 2-year-old business is naturally more “flexible” than one that’s been around for decades. Be intentional about hiring for agility, and you’ll make it a key factor in your organization.